Frequently Asked Questions

When it comes to raising children, questions come with the territory! We’ve put together the answers to the questions we hear the most so you can get the information you need 24-7. If we haven’t answered your question here, please refer to our student handbook or give us a call. We’re always happy to help.

Does your school offer breakfast and lunch?

We operate an excellent nutrition program at each campus. Our cafeterias serve breakfast and lunch every school day. Please visit our Food Services page to view school menus or to contact our cafeteria staff.

Back to Top

What if my child requires medication during the school day?

We will administer medication in accordance with state regulations and with physician and parental approval. Please visit our Student Health page to download our medication authorization forms, and bring medications in the original, labeled packaging to the nurse’s office at your child’s school.

Back to Top

Do you provide transportation services?

We are pleased to provide our students with safe, reliable transportation to and from school each day. We consider bus riding a privilege and expect all students to adhere to the rules for their own safety as well as for the safety of others. For information on bus policies and routes, please visit our district Transportation page.

Back to Top

What do I need to do if my child will be absent from school?

If your child must miss school, please call the school office on the day of his/her absence. For information about attendance requirements and what qualifies as an excused absence, please refer to our student handbook.

If your child needs to leave school early, a parent or guardian must sign out and pick up students at the front office. Call the front office at your child’s school with attendance questions.

Back to Top

Do you enforce a dress code at West Oso ISD?

West Oso Independent School District is committed to providing quality educational opportunities to every student. Research has concluded that neither students nor teachers can perform at their highest level in an environment that contains elements of fear or threat, whether real or perceived. With that in mind, we’ve established a district dress code to teach grooming and hygiene, instill discipline, prevent disruption, avoid safety hazards, and teach respect for authority.

The West Oso ISD School Board has determined that the use of standardized dress will improve the learning environment for district students and has adopted a policy to provide guidance for students, parents, and staff. Please refer to our district dress code for guidelines and examples of acceptable vs. unacceptable school attire.

Back to Top

Will my child have access to the Internet while on campus?

West Oso ISD is a Bring Your Own Device (B.Y.O.D.) district. Students can access the Internet for homework and school-related research from their own devices or from computers in our school libraries, under the supervision of qualified school personnel. We expect our students to behave responsibly on school computer networks. Please visit our Technology page for digital citizenship resources.

Back to Top

What is the ASCENDER Parent Portal, and how do I get a username and password to use it?

ASCENDER is the parent information system that interfaces with our student information system, and it’s just another way we keep communication between home and school strong. It provides you with almost real time access to your child’s grades, attendance history, and other important information. All parent/guardians will need to create a new account. Please select “New Users” to begin the registration process. As you register, please note that all data is case-sensitive. Do not use your student's ID number as your user name. NOTE: ASCENDER works best with Google Chrome. Please call the front office at your child’s school if you have trouble creating an account or logging into an existing account.

Back to Top